Privacy Policy

1. About this Privacy Policy
This Privacy Policy explains how Noventra FZE ("Noventra", "we", "us" or "our") may collect, use, disclose, store and otherwise process personal information when you visit our website, contact us, submit an enquiry, request information about our services or otherwise communicate with us. It applies to the public website and related pre-contract business communications; a separate notice or agreement may apply during a client engagement.
 

2. Who we are
Noventra FZE is a Free Zone Establishment based at Saif Suite Z-18, Sharjah Airport International Free Zone, UAE, providing international technology, digital transformation, cybersecurity, cyber incident readiness, consultancy and project-management services, subject to applicable licensing, contractual and jurisdictional requirements.
 

3. Information we may collect
Information you provide directly — identity and business contact information, enquiry and correspondence content, information about your organisation or project, communication records, and information needed to evaluate or administer a business relationship.
 

Website and technical information — IP address, browser and device type, pages visited, referral source and interaction data, cookie data where enabled, and security logs used to detect misuse or attempted attacks.
 

4. How we obtain information
Directly from you, from your employer or organisation, from publicly available business sources, from service providers supporting our website or communications, and from specialist providers involved in an agreed enquiry or engagement.
 

5. How we use personal information

• Responding to enquiries and communicating with prospective or existing clients

• Understanding requirements, arranging meetings and preparing proposals

• Providing, administering and improving our website and services

• Coordinating appropriate specialist providers where requested or necessary

• Maintaining security and investigating suspicious activity

• Maintaining business, accounting and compliance records

• Complying with legal, regulatory or law-enforcement requirements

• Sending relevant business communications where permitted by law

6. Legal bases where applicable
Depending on jurisdiction, we may process personal information because it is necessary to take steps before entering a contract, to perform a contract, to comply with a legal obligation, for legitimate business interests, or on the basis of consent. Where we rely on consent, it may be withdrawn at any time.
 

7. Cyber incident and security information
Public website forms are not intended for highly sensitive cyber-incident evidence. Please do not submit passwords, authentication codes, private keys, malware samples or unnecessary sensitive information through a public form. Where detailed or sensitive information is required, an appropriate secure communication channel may be established.
 

8. Sharing personal information
We do not sell personal information. We may disclose it to website hosting, cloud, communications, security and analytics providers; professional advisers; independent specialist providers where requested; regulators or authorities where required; and in connection with a genuine corporate transaction, subject to confidentiality safeguards.

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9. International transfers
Noventra is based in the UAE and supports international projects, so personal information may be processed in countries other than the country in which it was collected, using appropriate safeguards where required.
 

10. Retention
We keep personal information only as long as reasonably necessary for the purposes it was collected, to maintain records, comply with obligations, or establish or defend legal claims.
 

11. Security
We use reasonable technical and organisational measures to protect personal information, though no method of transmission or storage can be guaranteed completely secure.
 

12. Your rights
Depending on your location and applicable law, you may have rights to access, correct, delete, restrict or object to processing, request portability, withdraw consent, or complain to a data-protection authority. Contact info@thenoventragroup.com to make a request.
 

13. Marketing communications
Where permitted, we may send relevant business communications about Noventra services. You may opt out at any time via an unsubscribe mechanism or by contacting us.
 

14. Cookies and similar technologies
Our website may use cookies for essential functionality, security, preferences and, where enabled, analytics. See our Cookie Policy for details.
 

15. Third-party websites
Our website may link to third-party sites; this Privacy Policy does not apply to their practices.
 

16. Children
The Noventra website and services are intended for business and professional users and are not directed at children.
 

17. Changes to this policy
We may update this Privacy Policy to reflect changes in our website, services, technology or legal requirements.
 

18. Contact
Privacy enquiries may be sent to info@thenoventragroup.com.